A fulfillment service provider is a company that takes on logistics processes such as storage, packaging, shipping and often returns management for other companies.

The fulfillment process includes goods receipt, storage, inventory management, packaging, shipping, tracking and returns management. We also provide you with invoicing and a specialized customer care area.

Our fulfillment center offers you cost efficiency, scalability, specialist expertise in logistics and access to our advanced technology (software), which is often difficult to achieve with your own warehouse. You can take a look at the exact advantages and disadvantages in the table above.

We support your company by taking over logistics processes, which enables you to concentrate on your core business. This saves you time and money.

Yes, transparency is a key aspect of our service. We offer you insight into all processes and the dashboard allows you to track all data in real time.

With us, you get fulfillment centers and software from a single source. Our fulfillment service is based on +65 partner shop expertise and the claim to create your best possible fulfillment.

A good fulfillment service provider should offer reliability, flexibility, technological capabilities, good customer support, and a strong logistics network. We have 20 years of experience and a wide network that we can make available to you.

Pay attention to factors such as cost structure, technological expertise, adaptability to your business model, customer reviews, and the provider's geographical reach. We have no contract obligations, our own state-of-the-art software perfect for your business model and our logistics center is located in close proximity to the most central DHL parcel center.

A fulfillment center provides comprehensive logistics services including warehousing, inventory management, and packaging, while a shipping company focuses primarily on transporting and shipping the goods.

After our extensive onboarding, you will receive all the information that will make it easier for you to move to us. We also have step-by-step instructions so that nothing really goes wrong. Of course, we will be by your side throughout the move.

The service includes accepting the return, sorting, assigning it to the system, checking and commenting on the return. After completion of this process, the product is put back into storage or processed accordingly.

A customer self-service portal is a way to let your customers make address changes, adjustments and cancellations themselves. The changes are automatically accepted by our system. Customers can also edit their contact details or register returns and create return forms or labels themselves. This reduces your support costs.

We set up the Customer Self Service Portal for you so that it is perfectly tailored to your branding and CI.

Yes, we make sure that shipping costs are divided between 7% and 19% tax rates, depending on the share of the value of the goods in the total sum. In this way, you can achieve significant savings in VAT for different products and tax rates.